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Lagaam
Civic Services

Lagaam Smart Municipal Field Workforce & Service SLA

Assigns jobs, captures GPS-tagged completion evidence, monitors pending cases and escalates overdue services.

Deployed byMunicipal engineering and sanitation teams
RECGOV · TABLET · LIVE00:00:00
01Overview

Assigns jobs, captures GPS-tagged completion evidence, monitors pending cases and escalates overdue services.

The solution is available to departments in every state and union territory across India. Deployments are configured to each department's workflows, data policies and existing systems.

Capabilities

Job assignmentGPS-tagged completion photosSLA monitoringEscalations
02Expected outcomes
  1. 01Improves visibility into field-job status and ownership.
  2. 02Captures time- and location-linked completion evidence.
  3. 03Helps flag overdue service requests and SLA exceptions.
  4. 04Supports workload and ward-level performance reviews.
  5. 05Can integrate with a broader municipal platform or run as a standalone module.
→Start a pilot

Pilot this in your district.

We scope with your department, deploy on a bounded area and report results against an agreed baseline.